The Email action initiates the sending of an email, to a specified recipient. It can be used for notifications, confirmations, newsletters, or other communication purposes.


Mailchimp/Mandrill is our email service provider for engAIge



Details of the Email action




Before an automation is created using the email action, an email template should be created.

This email template will be used in setting up the 'send email' action.


To create an email template, click on Channels > Emails > Create




engAIge embeds an email editor, BeeFree SDK, for our customers to create emails



Sending a test email


Once your template has been created and published,

Enter a From Email address and To Email address

Click Send Test Email





Set up the Automation


Complete the details provided in the Email Action Details


Name Send Email
Name the Action
Email Sender Address
Use your organisations domain
Email Sender Name
Name you would like your customer to see the email is from
To Address
Variable field such as InputData.email.ToString()
Email Subject
Subject line of the email
Template Name
Tempate name of the template created prior
BrandFor internal categorisation




Save and Activate the Automation


Remeber to set up the trigger to receive the external event that will kick off the emails to the customers