Click Channels

Click WhatsApp


Click Create

 

Complete the fields as set out in the image below


1 – Name 

No Capitals or spaces allowed. Use underscores

2 – Tag

Categorise templates using the Tag

3 – Configuration

Dropdown, select configuration set up in settings

4 – Header Type

Dropdown, select TEXT or IMAGE

5 – Text

WhatsApp header for the message. This is not used when selecting IMAGE type

6 – Body

WhatsApp message. You may copy and paste emojis or choose an emoji from a list by clicking the windows key and full stop buttons on the keyboard. Rich text can be added by using * for bold or – for italics

7 – Add Variable (Header)

Adding a variable will add {{1}} in the space where the variable value will populate. The template will ask for a sample of the variable. The variable path will be added in the automation later. The header allows for 1 variable

8 – Add Variable (Body)

Adding a variable will add {{1}} in the space where the variable value will populate. More than one (with no end                     limit) can be added to the body. The 2nd variable will be labelled {{2}} and so on. The template will ask for a sample of the variable. The variable path will be added in the automation later.

 

Click Save


By clicking save the template will be sent via the Meta Cloud API to Meta for approval. Once Meta approves this template, it can be used in an automation


Your WhatsApp Template has been created